![]() If you own or have “secure” access to multiple computer devices then you should trust more than one device. ![]() You should never select the Remember/trust option on someone else's device that you are only using for a one-time login. You “trust” a device by selecting “Remember this computer for 30 days” option when you use the authenticator app. With any of the 2 factor authentication (sometimes referred to as 2FA or TFA) options, you should then use it to “trust” a number of computer browsers. ![]() This way you always have more than one backup code available to you. We recommend you enable at least 2 of the 2 factor authentication methods, generally the smart phone app is most convenient, and generate a new set of backup codes once you have used the 9th one in your current list. There you can update or modify your 2fa options. Once you have changed your password, stay logged into and click on the Security tab. It does not “use” 2 factor verification, and you will not be prompted for 2 factor authentication when you go to /user to complete the recovery process. If you need to change the settings and the normal 2 factor authentication login process is no longer available to you, the recovery process at /recover can be used to change your password and update your 2 factor authentication settings. How do I recover from losing my mobile authenticator app (new phone), backup codes, or security key? Where can I get a mobile authenticator app?Ĭan I turn off 2 Factor Authentication once I have turned it on?Īll of the methods have options to remove them.
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